Author Topic: > > > IF YOU ARE LOCKED OUT OR NEED HELP < < < (Read 2464 times)

Shlomo · « **on:** February 14, 2011, 10:53:02 PM »

Dear Members,

At this time, the security settings are set very high due to the recent attacks. Please be careful about how many connections you make to the server (how many pages you open at the same time).

Also, make sure you have a password that no one can guess. You can change your password by clicking here.

(It might be a good idea to make sure your email address is correct before you change your password just in case you forget it!)

If, G-d forbid, you get locked out or blocked and can't log in, please send email to a temporary email address I have set up:

jtfhelp@gmail.com

When sending a request, please include your user name, describe the problem you are having, and include your IP Address (that can be found by clicking here).

If you cannot log in because you forgot your password, please click this link to have a new password sent to the email address listed on your account.

Thank you so much for your patience and G-d bless you all,
Shlomo

Dan · « **Reply #1 on:** February 14, 2011, 10:57:22 PM »

THanks Shlomo, this will definitely come in handy as I have been unable to log-in at times.

Joshua Rosenberg was RCH now he's just nuts · « **Reply #2 on:** February 15, 2011, 11:26:12 AM »

Hi Schlomo,

I am routinely unable to log in for more than a week, even when I have only jtf page open. My email address is wrong, I mistyped it long ago, When I previously tried to change it, I was locked out of my account (as in forever). I dont want to lose access to this account.

BUt every being attacked by Peace Now and others, I have been unable to log in 90 percent of the time.

Thanks Schlomo!

Shlomo · « **Reply #3 on:** February 15, 2011, 04:04:20 PM »

There should be no problem accessing the site now.

If you are having problems still, send an email to the above email address with your IP address.

Rubystars · « **Reply #4 on:** February 15, 2011, 10:01:34 PM »

My IP address changes now and then

The One and Only Mo · « **Reply #5 on:** February 16, 2011, 10:03:21 AM »

Can you sticky this?

The One and Only Mo · « **Reply #6 on:** February 16, 2011, 10:04:47 AM »

Quote from: It's Just Mo on February 16, 2011, 10:03:21 AM

Can you sticky this?

nvm, didn't realize it was because of the color

Joshua Rosenberg was RCH now he's just nuts · « **Reply #7 on:** February 22, 2011, 02:43:33 PM »

I can never log in at night. This new system may be good in someways, but I can essentially never access the site. It's very frustrating

Joshua Rosenberg was RCH now he's just nuts · « **Reply #8 on:** February 22, 2011, 02:45:57 PM »

These new settings completely cut people off from the site. I'm assuming that I am not the only one routinely affected by this. I know Schlomo is doing his best given the assault.

muman613 · « **Reply #9 on:** February 22, 2011, 02:49:19 PM »

Quote from: It's Just Mo on February 16, 2011, 10:03:21 AM

Can you sticky this?

Sticky This

Shlomo · « **Reply #10 on:** February 23, 2011, 10:48:47 AM »

This has always been a sticky post.

Spiraling Leopard · « **Reply #11 on:** February 23, 2011, 02:54:49 PM »

I have no problems logging in whatsoever.

Rubystars · « **Reply #12 on:** February 23, 2011, 09:57:41 PM »

I couldn't even get to the JTF site most of the week

The One and Only Mo · « **Reply #13 on:** February 24, 2011, 08:47:45 AM »

Why don't you guys stay on forever logged in?

YemachshemotoJoshuaRosenberg · « **Reply #14 on:** February 24, 2011, 08:49:29 AM »

Quote from: It's Just Mo on February 24, 2011, 08:47:45 AM

Why don't you guys stay on forever logged in?

Like I do. I never log off.

Debbie Shafer · « **Reply #15 on:** February 25, 2011, 08:29:02 AM »

Hi Shlomo: I was able to log in today but have the info I need, if I get locked out! Good to be back!

Joshua Rosenberg was RCH now he's just nuts · « **Reply #16 on:** February 26, 2011, 09:52:08 PM »

Quote from: It's Just Mo on February 24, 2011, 08:47:45 AM

Why don't you guys stay on forever logged in?

I am logged in forever, it doesn't seem to matter

✡ Hindu Zionist ॐ · « **Reply #17 on:** February 28, 2011, 12:10:35 PM »

finally i cud log in, dont know what was wrong. glad to be back.

Zelhar · « **Reply #18 on:** February 28, 2011, 02:23:46 PM »

Great to see you back Hindu Zionist !

Kahane-Was-Right BT · « **Reply #19 on:** February 28, 2011, 02:36:43 PM »

Forum has been working much better for me the past few days - I hope that's the case by everyone.

The One and Only Mo · « **Reply #20 on:** February 28, 2011, 06:39:39 PM »

Quote from: Kahane-Was-Right BT on February 28, 2011, 02:36:43 PM

Forum has been working much better for me the past few days - I hope that's the case by everyone.

Yes

Debbie Shafer · « **Reply #21 on:** April 18, 2011, 06:37:49 PM »

Hi, Just wanted Shlomo to know I was on JTF today for about 40 minutes and realized I had to log in again. Then I was disconnected and internet explorer could not connect me. I tried for about an hour and then decided to wait until this afternoon. Not sure if it was the website having problems or other problems.

Shlomo · « **Reply #22 on:** April 21, 2011, 06:46:25 PM »

Check this thread:

http://jtf.org/forum/index.php/topic,54937.0.html

Malware can cause you to be locked out from the site.

muman613 · « **Reply #23 on:** May 03, 2011, 01:15:07 AM »

serbian army · « **Reply #24 on:** May 07, 2011, 08:10:48 PM »

Good to be back. I was not able to log in for at least two months. I sent message to a Greek member of this forum via YouTube and one other member. If they contacted moderators for me I want to say big THANKS..