That's a really bad situation. You work hard for your money, and you have to put up with an Arab throwing you on the ground at work, and cursing you because you're a Jew. And then you had to call 4 times before the police finally came. Something is horribly wrong in Israel! All the way from the top, down to the bottom. Your situation is a symptom of the decay in Israel. At least you had the guts to file a complaint on that Arab roach. If your boss was a decent person he would fire that Arab and anyone else involved against you on the spot. But I have a funny feeling he's more concerned about the Supermarket than your personal safety.